Shipping policy

Processing Time All orders are processed within 1-3 business days after payment is confirmed.

UK Delivery Times Standard shipping typically takes 7-14 business days. Expedited options may be available at checkout depending on your location.

Shipping Costs We offer free shipping on all orders to the UK mainland.

Order Tracking Once your order has been dispatched you will receive a confirmation email with your tracking information so you can follow your delivery every step of the way.

Please Note Occasionally deliveries may take slightly longer due to high demand or factors outside our control such as customs delays. If your order hasn't arrived within 20 business days please contact us at home.heaven.storeuk@gmail.com and we'll sort it out for you straight away.